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FAQ

Every question,
answered.

Everything you need to know before starting your CRAFTD project.

Do you serve all UAE emirates?+

Yes. We serve all seven emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Delivery and installation are included throughout the UAE.

Is the in-home consultation really free?+

100% free, no obligation. We visit, measure your space, bring fabric samples and discuss your project. You receive a quote within 24 hours. If you choose not to proceed, there is no charge.

How long do projects typically take?+

Curtains and upholstery: 5–10 business days. Custom furniture: 2–4 weeks. We give you an accurate timeline at the quotation stage.

How do you price your services?+

Every project is quoted individually based on fabric, dimensions and complexity. The quote covers fabric, fabrication, delivery and installation. No hidden costs.

Do you offer payment plans?+

Yes. We work on a 50% deposit at order confirmation and 50% on delivery. For larger projects we can discuss staged payments.

Do you pick up and deliver furniture?+

Yes. Free pick-up and delivery across all UAE for all upholstery projects. We collect, restore in our workshop, and return.

Do motorised curtains work with smart home systems?+

Yes. We install systems compatible with Alexa, Google Home and Apple HomeKit. We advise on the best option during the consultation.

What curtain styles do you offer?+

S-wave, ripple fold, pinch pleat, eyelet, pencil pleat, tab top and flat panel. Plus layered systems, Roman blinds and outdoor curtains.

What fabrics do you carry?+

Velvet, linen, boucle, cotton, silk blends, performance weaves, leather, faux leather and UV-rated outdoor fabrics. We bring samples to your home.

Can I see fabric samples before ordering?+

Yes — this is standard. We bring samples to your home during the free consultation so you choose in natural light, next to your décor.

Still have a question?

Message us directly — we reply within 2 hours.

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